Privacy Policy
How we collect, use, and protect your information.
1. Introduction
Welcome to Opanex ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, website, and services. By accessing or using Opanex, you agree to the terms of this policy.
2. Information We Collect
a. Personal Information
- Full name
- Email address
- Phone number
- Payment details (if applicable)
- Account login details
b. Usage Data
- IP address
- Device type and browser
- Pages visited
- Time spent on the platform
c. Business & Transaction Data
- Freelancer profiles and portfolios
- Client project details
- Communication between users
- Payment and transaction records
3. How We Use Your Information
- Provide and operate our services
- Match freelancers with clients
- Process payments securely
- Improve platform performance and user experience
- Communicate updates, offers, or support messages
- Prevent fraud and ensure platform safety
4. Sharing of Information
We do not sell your personal data. We may share your information with:
- Service providers (payment processors, hosting providers)
- Legal authorities (if required by law)
- Other users (limited profile/project information for platform functionality)
5. Data Retention & Security
We retain your information as long as your account is active and as needed for legal, tax, or compliance obligations. You may request deletion of your data at any time.
We implement appropriate technical and organizational measures to protect your data, including secure servers, encrypted connections (SSL), and access controls. However, no system is 100% secure.
6. Your Rights
You may have the right to access, correct, or delete your personal data, restrict or object to processing, and withdraw consent. To exercise these rights, contact us at support@opanex.com.
7. Cookies & Tracking
We use cookies to enhance user experience, analyze traffic, and remember preferences. You can disable cookies in your browser settings. For more details, see our Cookie Policy.
8. Third-Party Services
Opanex may include links or integrations with third-party services. We are not responsible for their privacy practices. Please review their policies before using their services.
9. Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@opanex.com
Address: Dubai, United Arab Emirates